Need help with the site?

Here you can find answers to a few common questions you might have while using the Mohawk Social Club website. By clicking on one of the categories below you will automatically be taken to that part of the documentation. If none of these categories are exactly what you are looking for, try choosing the one that sounds the closest to your situation. If you still can’t find an answer to your question, you can alternatively contact globalHMA through our email at software@globalhma.com.

If you have questions about your current location on the site, most pages will have a button labelled “What am I seeing?” to the far right (or very bottom if you are on mobile). When pressed the button will explain what the page is for and how to use it.

Making Update Posts

Forums are places where you can post “topics” online for all other members to see and reply to. These topics are like conversations, where you can start off the conversation with something, and people can leave replies to your conversation!

To Visit the Posts/Updates Forum:

First, look to the top of the screen and expand the tab that says “Community”. Next, you will be presented with a variety of options, although you will want to choose “Posts/Updates”.

To Make a Topic When in a Forum:

Scrolling to the very bottom of the page should bring you to a panel titled “Create New Topic”. Under there you can type the name/title of your topic, as well as something to start off the topic. Once you are finished, don’t forget to hit “Submit”. Afterwards, you will be brought to your newly posted topic. Please note that if someone makes a reply to your topic while you have your topic open, you will need to refresh or revisit the page to see that new reply.

Images may also be added to a topic. To do this, press the button titled “Choose Files” near the bottom. Next, a popup should appear prompting you to add files. From here you can select any files (meaning things like images, videos, audio, etc.) from your device to upload. Once you have uploaded them, they should appear below. To rename any of them, you can click on the small red pencil next to the name, delete the old name, type a new one, and then hit the confirm checkmark.

To View and Reply to a Topic When in a Forum:

After scrolling down a bit, you should see a list of the topics people have created, and who created them. To expand a full view of a topic/conversation, click on the topic’s name. To leave a reply, scroll down to the bottom of the topic until you see a box labelled “Reply to: (topic name)”. In this box you can type your response, and then hit “Submit” to post your reply. Please note that the most recent replies will be farther down and on the last page of replies.

Having Direct Conversations

Direct/private conversations can be held with other members by sending them messages through your user page, similarly to an email. Any messages you’ve received from people will appear in the inbox under the “Messages” category in your profile, and any messages you’ve sent can be found under your “Sent” tab (also in the messages category).

To Send a Direct Message to One Person:

Start by looking to the top of the screen and expanding the tab that says “Community”. Next, you will be presented with a variety of options, of which you will want to choose the third option called “Members”. From here, you can see a list of every Mohawk Social Club member. By clicking on the button titled “Private Message” under the person’s name that you wish to contact, you will be taken to a screen where you can enter the “subject” (or title) of the message, and the message contents. (Don’t forget to hit “Send Message” when finished!)

To Send a Direct Message to Multiple People:

Sending messages to multiple people is a similar process to sending to one person, you just need to add additional recipients to the message (see above). You can also alternatively click on the tab at the very top labelled “My Profile”, and then choose the category in your profile called “Messages”. To write a new message to members, click on the button called “Compose” right next to the buttons called “Inbox”, “Starred”, and “Sent”. From there you can enter the name of the recipients and the message title & contents. Please note that the names of the recipients must be the exact same as it appears on the site! If the person’s name is “Madison”, but their name appears as “Maddie” on the site, then you must use the name “Maddie”!

Posting Status Updates

Status updates are short posts you can make to give others an update on how you’ve been, if anything noteworthy has been happening, and so-on. When you post a status update, other club members will be able to see that update in either the activity streams on the home page and “Recent Activity” page, or directly on your profile.

To Post a Status Update:

First, please make your way to the Recent Activity page. This can be done by looking to the top of the screen and expanding the tab that says “Community”. Next, you will be presented with a variety of options. You will want to click the one called “Recent Activity”.

Once in the Recent Activity page, a stream of recent activity on the site, filters for that activity stream, and a box labelled “What’s new, (your name)?” will appear. From here you can leave a status update by typing in that box and then pressing the “Post Update” button. You can also attach an image/video/music to your update by clicking the button with the Camera icon to the bottom left after typing in the box.

Creating and Viewing Events

If a meeting or any other kind of club event is upcoming, you can add it to the website for others to see and keep track of. If the event has already been posted by someone else, you can also view it to get further information on the event.

To Post an Event if it Has Not Been Already:

First, look to the top of the screen and expand the tab that says “Club Events”. Next, you will be presented with a variety of options, although the one you will want to choose is called “Post an Event”. Then you will be able to fill in the information about your event, including the name and description, category, type of event, a start & end date, a start & end time, and so-on.

You can also choose to set an image to represent the event by pressing the button titled “Choose File” to upload an image from your device.

Once you have finished filling in the information, please make sure to hit the “Preview” button at the bottom to see how the published event will look. If you are satisfied with your event, you can hit the “Submit Listing” button. If you would like to make changes before finalizing, you can press the “Edit listing” button.

To View an already Created Event:

The events list can be found under the “View Events” page. To open this page, start by looking to the top of the screen and expanding the tab that says “Club Events”. Next, you will be presented with a variety of options, and you will want to click the one called “View Events”. In this page you can then scroll down to see the events. Recently created events appear at the end of the list, and cancelled events will appear in red. You can also search for events based on name, category, type, start & end date, and location by using the filters at the top.

To Delete, Edit, Duplicate, or Cancel Your Event:

Events you have already created can be edited, deleted, or marked as being canceled by visiting your Event Dashboard. To access this, first look to the top of the screen and expand the tab that says “Events”. Next, you will be presented with a variety of options, although the one you will want to choose is titled “My Event Dashboard”. On the dashboard you can view a list of all the events you have created, along with four action buttons for editing, cancelling, duplicating, and deleting. To edit the event, you can press the button with the icon of a pencil. To cancel the event, you can toggle the checkmark directly to the right of the pencil. To duplicate, you can press the button with the icon of papers. To delete, you can choose the button with the icon of a trash can.

Uploading and Viewing Documents

There may be club documents and files that will need to be accessed by multiple members, possibly from various locations. To make access to them easier, you can upload and share these documents straight from the Social Club website. To do this, please start by visiting the option titled “Documents” under “Community” at the top of your screen (if you haven’t done so already).

To View/Download/Delete a Document:

Controls for viewing/downloading/deleting can be found by hovering over (or pressing if you are on mobile) a document in the documents page. The view button has the icon of an eye, the download button the icon of a downward arrow, and the delete button the icon of a trash can. Please note that if you were not the file uploader (IE: you aren’t the owner of that file), then the delete button will not appear.

To View a Document’s Description:

Start by following the steps above and then choosing the button with the icon of an eye over the document. This will bring up a screen where you can view details about the documents, as well as the document’s description.

To Search for Specific Document(s):

The search controls can be found at the top of the page. In the far top-right is the search bar, where you can search based on the document name. Below that is the filters (titled “Filter by grouped”, “Sorted by”, and “Ascending”/”Descending”), where you can choose what documents groups are shown to you and in what order. Please note that the search/filter will only search for files within the folder you are currently in!

To Upload a Document From Your Device:

First, start by pressing the green button titled “Select File” near the top of the documents page. This will then prompt you to choose a file from your device to upload. (Please Note: If you are currently viewing a folder, then going through the upload process will categorize your document inside the folder you are in.) After you have chosen the file and waited for the progress bar, three input boxes will appear next to the image of your file. The topmost box is for entering the name of the document, the middle box is for giving the document a description, and the bottom box is for labeling the document under a group. (To remove a group label, just hit the “X” next to that group’s name.) Lastly, don’t forget to hit “Upload File” to finish uploading!

To View and Use Folders:

Folders are a way of organizing documents, similarly to a virtual filing cabinet. Folders can be created in the “Home” area (which is like the cabinet itself), and folders can even be put inside other folders. While in the documents page, any folders in your current location will appear alongside the documents. To open a folder and view its contents, simply hover over (or press if you are on mobile) the folder’s icon, and then press the button with the icon of an eye. This will then hide the contents of the location you were just in, and show you the contents within that folder. To leave/return from a folder, scroll to the top of the page and look at the section starting with “Home” (just above the box called “Filter by grouped”). This section is the breadcrumbs, where you can see the name of each folder you’ve visited to reach your current location. To return to the home or a prior location, you can just press the name of said location in the breadcrumbs.

To Create a Folder:

First, start by pressing the orange button titled “Create Directory” near the top of the documents page. This will then prompt you to input a name and description for the new folder. Lastly, don’t forget to hit “Create” to confirm the folder’s creation!

Need Help With Some Terminology?:

1. A “file” is the general name for things like documents, images, spreadsheets, and so-on.
2. A “directory” is another name for a folder.
3. “Uploading” is the process of copying a file and putting it online for other people (that have permissions) to be able to access it.
4. “Downloading” is the process of copying a file onto your device, where it can be accessed at any time (even without internet).

Changing Your “About Me” Information

The “About Me” section is the part of your profile that other members can view if, for example, someone forgets/needs your phone number or address. This information, just like the rest of the site, is viewable to members only.

To Add/Change Your “About Me” Information:

To do this, first start by looking to the top of the screen and expanding the tab that says “My Profile”. Next, you will be presented with a variety of options, of which you will want to choose the first option called “Visit My Profile”. After that, you will be taken directly to your profile information! To edit, choose the “Edit” tab next to the “View” tab. When you are finished, don’t forget to hit the “Save Changes” button!

To View Someone Else’s Information:

You can first start by looking to the top of the screen and expanding the tab that says “Community”. Next, you will be presented with a variety of options, of which you will want to choose the third option called “Members”. From here, you can see a list of every Mohawk Social Club member. By clicking directly on the person’s name that you want to view, you will be taken to their page. Lastly, you can view their information by clicking the “Profile” option with the icon of a person.

Changing Your Password or Email

To change your password or the E-mail address that is associated with your Mohawk Social Club account, expand the tab at the top of the screen that says “My Profile”. Next, you will be presented with a variety of options, of which you will want to choose the first option called “Visit My Profile”. From here, please navigate to the category labelled “Settings” (Which might appear hidden under a menu with the icon of a list and plus button). From this page, you can then edit your email and password. (Don’t forget to hit “Save Changes” when finished!)

Logging Into the tech@ and info@ Emails

Installing the Google Home App

The Mohawk Lodge has been set up with a Google Home device which can help with answering questions, starting timers, playing music, and much more. However, to manage and control this device you will need the Google Home mobile application.

To Install the App:

First, please begin by opening the App Store (which might also be called “Play Store”) on your device. Next, you will want to type “Google Home” into the search bar, and click on the app titled “Google Home” (the icon resembling a house). This will begin the installation process, which may take a few minutes to complete.

Once the Google Home app finishes installing, you can open it by either pressing the “Open” button (if the app store is still on your screen), or by clicking on the app icon in your app list. This will take you to a welcome screen, where you can watch a brief video explaining what the Google Home app is.

Pressing “Get Started” will bring you to the “Choose account” screen, where you will need to sign in using Google. To do this, please follow the steps in this list:

1. Click the option called “Use another account”
2. Press the “ok” button in the bottom-right
3. Click “Continue” if your device asks to let Google Home use Sign In
4. In the box labelled “Email or phone”, please type “tech@mohawksocialclub.com”, and then hit “Next”Type “Dn8ek!Nu984y#” in the box labelled “Enter your password” and then hit “Next” again

If the information was entered correctly, you should be taken to the Mohawk Google Home! From here you can access any devices that have been hooked up to Google, including the Google Home speaker. (If you are attempting to set up a newly purchased Google Home device, please continue by visiting the documents page and downloading the file called “How-to-Set-Up-Google-Home-MSC.docx”).